Managed IT for Australian Law Firms

I immediately felt understood by the Boab IT Team. They were friendly, spoke in plain English, and clearly knew the legal industry. We never considered using a provider outside our local area, but the fact Boab IT only deals with law firms really appealed to me.

Boab IT came across as a well-oiled machine. They instantly got us. I often go with my gut, and my first impression of Boab IT was I could trust them to deliver exactly what we needed. Boab IT makes everything so easy. I seriously can’t believe how quickly they respond to our requests. Nothing is too hard. They’re just a great mob. I love them.

Madeleine Gallagher
Principal Solicitor of Gallagher Solicitors & Conveyancers

I have worked with Boab IT for 10 years, so when I founded Lightbridge Lawyers, there was no hesitation in choosing them to supply and manage our technology.

As a new firm, Boab IT understands the needs of a growing legal practice and how predictable fixed costs are important when operating a tech reliant, service-based business.  They provide and manage our whole IT infrastructure, helping keep our day-to-day operations running smoothly.

Their service reflects the same values we offer to our clients: integrity, excellence and collaboration. Boab IT communicates clearly, acts promptly and works with us as a genuine partner in supporting our firm’s growth. Their response times are very quick, and the solutions and guidance they offer are always made in my best interests.

I can operate my firm confidently, knowing that my IT is being looked after by a team who specialise in law, and we already know and trust.

Chris White
Director of Lightbridge Lawyers

As my practice grew, its IT needs were quickly surpassing my meagre capabilities. Then along came Boab IT. Boab IT has kept me ahead of the game. I have been able to focus on my business whilst having a reliable team making IT simple behind the scenes.

They took care of updates, email filtering, ensured I updated to 2 factor authentication and kept pricing at such a level that I could never complain and always felt I was getting more value than I was paying for. They just don’t stop innovating and expanding what they offer. I have never felt that I was just one of many. I am sure Boab IT has grown exponentially but I am not made to feel like Boab IT has outgrown my business.

Rawle Watson-Jones LLB BA
Director of Snowton Saje

Boab IT has been a trusted technology partner to Uther Webster & Evans for many years. Initially introduced to us through LEAP, we engaged Boab to manage our IT services and have since entrusted them with all of our technology requirements.

Most recently, Boab upgraded our LegalVoice phone system, and the improvements have been significant. The new desktop application is intuitive and easy to navigate, and the flexibility to also use desk phones and mobile devices has greatly improved the way we manage communications across the firm. For our reception team in particular, handling multiple incoming calls at once, the drag-and-drop call transfers has made call handling more efficient.

Boab consistently delivers practical technology solutions.  When challenges arise, their team works through them professionally and efficiently, providing us with confidence that our systems and communications are in capable hands.

Joseph Antoun
Principal Director of Uther Webster & Evans

I started SGW Law with the goal of providing affordable Conveyancing and Wills & Estates to everyday people. Of course, as a sole practitioner, it can be hard to keep up with the technical capabilities of larger, more established law firms. At a time where there were few managed IT service providers for law firms, being an early adopter of Boab IT was a lifesaver. Boab IT made it so easy to upgrade my older hardware. They provided me with a powerful Surface Pro and set up LEAP Legal Software integration for me. All at a fixed, upfront cost. Plus, the unlimited support means I get the help I need as often as I want.

Sue Wilson
Principal of SGW Law

Boab IT has been our longstanding technology partner since 2014. They have been very accommodating with our changing business needs, especially with the switch to remote work during the pandemic. They made sure we were fully equipped in the office and are now doing the same for us at home.

Their BYOD plan ensures that our desktop devices are business-ready, and their CloudPBX phone system, with call forwarding means that we never miss a call. Boab IT’s transformative solutions have helped us thrive in a pre and post COVID world, which, in turn, has made it easier for us to help our clients in the insurance and financial advisory sector stay ahead of the game.

Mark Radford
Director and Principal Solicitor of Radford Lawyers

Our approach to conveyancing is to give our clients a fuss-free experience and take the complexity out of understanding contracts. That’s why we chose Boab IT, as they do the same for their IT provisions. Boab IT manages our desktop environment for us, to help safeguard our client’s sensitive data.  Their management tools have the latest built-in security solutions, including two-factor authentication, automatic cloud backup, and a lot more. This gives our clients peace of mind that their personal information is in safe hands.

Robert Rigg
Director of Rigg Conveyancing

From our first demonstration with Boab IT, we could tell their modern cloud solutions offered everything our law firm needed. Staff instantly enjoyed their new-found freedom of taking calls away from their desk, while productivity and billing quickly improved thanks to CallSmart for LEAP.
CallSmart was particularly impressive and met our main goal of LEAP integration. We also liked Boab IT’s openness to discuss future developments and their responsiveness to our specific needs that minimised our downtime.

Holly Gilholme
Practice Manager of Attwood Marshall Lawyers

Garling and Co have partnered with Boab IT since 2018. Their provision of IT hardware, Telephone systems and cloud-based software allows us to work efficiently and seamlessly from the office or remotely.

Our experience with their support services is excellent, they are knowledgeable, efficient, and prompt. Having the support of Boab IT allows us to focus on our work and leave IT to them. We have every confidence in the team at Boab IT.

Kylie Gill
HR & Marketing Director of Garling & Co

Boab IT’s managed workstations and laptops have enabled our rural law firm to service local and interstate clients with maximum efficiency.

Their proactive remote management and remediation tools ensure that our devices are continuously monitored and in perfect health, while the included cloud storage, Office 365 license, and LEAP legal software integration lets us work, share, and collaborate on any device – anytime, anywhere. Plus, daily automatic cloud backups keep our data safe, and stored in compliance with Australian data sovereignty laws. Thank you for your tremendous support over the years.

Kylie Smith
Lawyer and Director of Alpine Law

We are very impressed with the phone system and quality of sound. The integration with LEAP is fantastic and provides a wealth of features that help us capture our time accurately. We especially like the call recording function saving the audio to the matter, we can see this being a huge benefit when reviewing file notes.

Rebecca Squires
Practice Manager of Legacy Wills & Estates

At AC Lawyers we believe in professional values. So do Boab IT. Over the years, they have helped us open new offices across two states, providing us with the hardware, software, and network systems we need to get up and start running smoothly. Their professional solutions make plain business sense. With their fixed price plans, we know exactly how much our infrastructure costs will be, taking the guesswork out of expanding our business.

Andrew Christopoulos
Principal of AC Lawyers

Boab IT provides a genuinely personal, family-like experience that is hard to find. What we value most is the strong relationship we’ve built with them for more than a decade, and the consistency of always being able to speak with the same trusted point of contact—someone who knows our business, our employees and our quirks—rather than being passed from one person to the next. Their responses are always prompt, and we know that whenever we need support, help is only a phone call or email away. That level of connection and personalised service makes Boab IT feel like an extension of our own team.

Meng Cheong
Partner of Nevile & Co. Commercial Lawyers

At King & Dudley Lawyers we take enormous pride in our ability to provide clear, easy to understand legal solutions for our clients. That’s why we chose Boab IT’s Desktop Management Plan.  It simplifies everything for us. We know our computers are secure, up to date with the right anti-virus and backup software, and we don’t have to worry about renewing multiple licenses – it’s all done for us.  The support team are experienced with the integration to LEAP and that keeps my business productive and my clients happy.

Dimitra Birthisel
Founder of King & Dudley Lawyers and Perfect English IELTS Preparation Centre

We’re all about doing things differently. Common sense, clear communication and no unnecessary layers. That’s exactly how Boab IT works too.

We’ve partnered with Boab IT since 2016 for everything from secure Bring Your Own Device setups and domain services to sourcing laptops and portable screens that suit our needs. No pushy sales or overcomplication. Just helpful advice and reliable support.

Their team is approachable, efficient and easy to deal with. They understand how a busy, family-operated firm works and keep things running smoothly in the background. That lets us stay focused on what matters most: delivering accessible, down-to-earth legal services to our clients and community.

Kylie Hallett
General Manager of Flood Legal

Uther Webster & Evans have been long standing clients of Leap and were introduced to Boab through Leap to manage their IT services. We moved all of our IT services management to Boab and it has saved time and money, obviating the need for any internal IT support.

Boab have worked with us to implement a new phone system and printers and also have been of great assistance in setting up our new office and assisting with the move. The monthly costing is also easy to follow and easy to budget for. When things become tense in the IT area, they have been able to work through the problems and resolve all our issues.

Joseph Antoun
Principal Director of Uther Webster & Evans

As trusted advisors to our clients, we understand the importance of having trusted advisors ourselves. That’s exactly what Boab IT has become for Dart Law.

Their team delivers responsive, attentive tech support and understands the unique demands of a legal practice. From proactively managing our desktops and cybersecurity to ensuring our phone system integrates seamlessly with LEAP through CallSmart, Boab helps us work more efficiently and capture every billable opportunity.

We know we can rely on them to keep our systems running smoothly so we can focus on what matters most, resolving disputes and achieving the best results for our clients.

Richard Dart
Legal Practice Director of Dart Law ​

We have partnered with Boab IT since 2019. From the beginning, we’ve found them to be very responsive, dependable, and easy to work with. Anytime we’ve needed help, whether it’s a network issue, remote access problem, or general tech support, they’ve responded promptly and sorted it out without fuss.

Having Boab’s support allows our team to focus on the day-to-day work of running a law firm without the distraction of IT issues in the background. We’re genuinely grateful for their ongoing support and plan to continue working with them well into the future.

Jessica Appleton
Practice Manager of Infinity Legal

As a small practice, Goldsbrough Law prides itself on offering flexible arrangements, giving clients the legal support they need whenever, wherever. With Boab IT’s BYOD (Bring Your Own Device) plan, we have the flexibility to work on our familiar personal devices and service clients from any location.

And their preventative maintenance keeps our sensitive data safe and our devices always available, secure, and up to date. Plus, their domain registration service is quick and easy, and they even secured a new .au domain for us, strengthening our local presence. For smaller law firms looking for a dependable legal technology partner, we highly recommend Boab IT.

Stephen Partington
Principal of Goldsbrough Law